Category: ATG
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ATG User Group in Boston!
Spark::red ATG Hosting is pleased to sponsor an ATG User Group in Boston! We invite everyone who works with ATG software and technologies to join us on January 12th (Wednesday) from 6 PM to 9 PM for an evening of great food, free drinks, networking, and a few enlightening presentations. Boston is a hub of…
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The True Cost of ATG’s Core Based Licensing
This is a follow up from a post I made 8 months ago: Why ATG’s Core Based Licensing is Stupid With the new Westmere hex-core CPU’s out now, the problem has gotten worse. A mid-high or high end Westmere CPU presents as 12 cores. So what does this really mean? I just ran the numbers,…
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ATG CSC Usability
note: this is post four in my ATG CSC and why I hate it series: ATG CSC has a new UI While the old Commerce Assist UI was pretty bare-bones, pretty simple, and not super “smart” it generally worked. It was pretty easy to figure out how to do what you wanted to do, and get…
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ATG CSC UI Customization
note: this is post three in my ATG CSC and why I hate it series: UI Modification Mostly customers using ATG CSC will want to make at least minor UI customizations. This could include providing information to CSRs about alternate payment types (PayPal, BillMeLater, Gift Cards), displaying customer loyalty program status, or more involved changes…
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ATG CSC Search Issues
note: this is post two in my ATG CSC and why I hate it series: For some unknown reason ATG has replaced the standard Repository based search used for looking up profiles and orders with ATG Search engine based indexing and lookups. First off, I’ve never had any issues with the old Repository based search.…
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ATG CSC and why I hate it
I recently worked on upgrading a client from ATG 2006.3 to ATG 9.1. The upgrade included upgrading Commerce Assist 2006.3 to CSC 9.1. Commerce Assist 2006.3 is the ATG Customer Service application for ATG 2006.3 which allows CSRs to work with user profiles and orders. Commerce Assist 2006.3 is a relatively simple straight forward application.…